Trading Methods Overview
There are two main ways to trade with other players:
- User Exchange - The official trading system for secure trades
- Direct Gifting - For one-way transfers (not recommended for trades)
User Exchange Trading
Accessing User Exchange
The User Exchange is accessible from the Community dropdown under Social at any time.
Trade Hub vs User Exchange
You may notice there is a Trade Hub, which is used to list items publicly that you wish to trade. In the Trade Hub, you can also view items other people are offering up for trade.
Important: The Trade Hub is only for listing, and not facilitating the trade itself. You will have to communicate with the other player and set up a User Exchange in order to complete the actual trade.
Setting Up a Trade
Within the User Exchange, be sure to comment any details of the trade, and if you have a forum or even Discord DM message history, you can link it as the proof of the agreement. Otherwise, you can leave it blank, but understand that staff can't access your DM history if you need to provide any kind of proof later on.
The User Exchange will walk you through the process of the trade, and you and your trade partner will both need to confirm the trade twice before it completes.
The reason we recommend this method is simply for tracking purposes and to avoid bad deals, or proof admins can view if there are any future issues.
Trading Items vs Characters
Item Trading
Items can be traded through the User Exchange system described above, or gifted via the system in the next section below. Items cannot be given to people off-site.
Character/Geno Trading
You can trade a character or geno (or many at once!) from the User Exchange page. Alternatively, you can go to the character or geno page, where on the sidebar you will see a Transfer link. From that page, you can choose the recipient player, and you will need to give a reason in the relevant field. The recipient will have to accept, and then the character or geno will be transferred immediately.
If transferring the character/geno to someone off-site, you need to submit an admin request and an admin can do it for you, however the link to the user needs to be Deviantart or Toyhouse. If the recipiant does not have a Deviantart or Toyhouse, we can try working something out.
Important: Make sure to double check the Design Terms of an existing import before trading, if it was not designed by you.
Direct Gifting (Not Recommended for Trading)
The other way to transfer items is by gifting them directly from your inventory to the other player, by clicking the item, then the checkbox, select Transfer Item, choose their username from the player list and then click Transfer. The item will be instantly removed from your inventory, and will create a log in your history stating that you sent the item.
This method is not recommended for trading, only gifting as there's no built-in protection or confirmation process for both parties. The item will immediately be sent to the other user without approval, and there's no way to get if back if the player doesn't want to.